Legal draft

Widerruf / Refunds

This page is a placeholder for the final consumer withdrawal and refund information. Rules differ depending on whether the purchase is a digital download, SaaS service or custom work.

Checkout requirements to finalize

Correct withdrawal information for the customer type and product category
Explicit consent flow where immediate digital delivery affects withdrawal rights
Refund rules for downloadable products
Cancellation rules for recurring SaaS subscriptions
Separate treatment of individually commissioned custom-development work

Checkout will remain disabled until the applicable final wording and consent flow are implemented.